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Terms and conditions


You can finalize your purchases both as a guest or by registering and creating an account at www.fluxis.it

The registration process only takes a few minutes, and your data will be treated in full compliance with the Privacy Policy.

Terms of payment

Payment can be made using PayPal and through its servers using any credit card or by Bank Transfer.

Delivery of goods

Check the parcel carefully before accepting the goods by the courier. If the package is damaged, accept it with reserve.

You can make a claim for damaged or incorrect goods by emailing shop@fluxis.itwithin 10 days after receiving the delivery, as per the date reported in the courier document. Only claims made within this time frame will be accepted.

If the package cannot be delivered due to purchaser errors (wrong address or telephone number, unavailability to accept the package, etc.) you will be refunded, but the shipping costs will be deducted.

If the customer fails to communicate the reason for refusing the goods, FLUXIS reserves the right to withhold the entire sum of the order.


The order cannot be processed until full payment is collected through the banking system.

Our products are handmade, and the production starts only after the order is accepted.

Creating the objects takes 5 working days, after which the shipment will be coordinated.

Deliveries may be delayed during high season and during any sales promotions.

Shipping methods

Shipments are made by courier.

When the order is shipped, customers receive an email with the tracking number and a direct link to check the shipping status.

The courier delivers from Monday to Friday during business hours and customers cannot arrange specific delivery times. After two failed delivery attempts, the customer will be contacted.

We suggest providing a telephone number so that the courier can contact you, if required.

Shipping costs

Shipping costs vary from country to country. You can calculate the shipping cost directly from the cart by clicking the appropriate button.

Delivery in Italy is free for orders over €80, in the rest of Europe for orders over €150.

Shipping cost in Italy 6 €
Shipping cost in Europe between 15 € and 20 €.

FLUXIS is not responsible for delays in shipments directly attributable to the courier or due to customs controls.

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